Parul Arora is a skilled IT professional with extensive experience in technical support and system administration. Currently serving as a Senior End User Support Analyst at Massey University since September 2025, previous roles include Desktop Support Analyst and Acting Desktop Support Team Lead at Health New Zealand | Te Whatu Ora, where responsibilities encompassed hardware and software support, team leadership, and complex incident resolution. Parul also worked as a Service Desk Analyst and Windows 10 Analyst at the Ministry of Health New Zealand. Prior experience includes a position as a Windows Server Administrator at Wipro, focusing on server management and support. Parul holds a Master of Computer Applications and a Bachelor of Science in Computer Application.
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