Laura Nietupski

Laura Nietupski currently serves as the Insurance Operations Senior Director at MassMutual, where responsibilities include evaluating workforce staffing, leading problem-solving initiatives, and managing traditional individual payments and group billing. With a lengthy tenure at MassMutual since 2011, Laura has held various positions, including Insurance Operations Director, Account Manager, and Customer Service Team Specialist, contributing significantly to team performance and client management. Prior to this role, Laura managed stores at lucy activewear and dELiA*s, demonstrating strong leadership skills by overseeing substantial annual sales and enhancing team dynamics. Laura is pursuing a Bachelor’s degree in Accounting and Finance at the Isenberg School of Management, UMass Amherst, following previous degrees in Business Administration.