Master Connection Associates
Cindy Novotny is the Managing Partner at Master Connection Associates, an international training and consulting firm specializing in sales, customer service, leadership, and professional coaching. Cindy also served as the Director of Learning at The Ritz-Carlton Learning Institute and as the Director of Sales & Marketing at Westin South Coast Plaza The. Cindy holds a degree from the University of Iowa.
Master Connection Associates
MEET MASTER CONNECTION ASSOCIATES Master Connection Associates (MCA) has produced creative and effective sales, service and marketing strategies and training solutions for our clients. Our practical solutions drive revenue growth, customer loyalty and bottom line profits for industry leading organizations. Real-world experience is the key to our success. Through hundreds of assignments, we’ve worked with leaders, innovators and top talent in business. We are constantly exposed to new ideas and leading-edge technology and bring that dynamic perspective to each of our clients. Our proactive approach, realistic solutions and strong customer relationships make MCA a valued partner, resource and advisor. For more information, please visit www.masterconnection.com Also, take some time to explore our customized offerings and meet our fabulous team of trainers and corporate staff at www.masterconnection.com/our-team/