Mohammad Abualrous, certified in PMI-PBA® and PMI-ACP®, has extensive experience in technical support and professional services. Working as a Professional Service Engineer at Systems and Electronic Development FZCO from June 2015 to December 2021, Mohammad successfully collaborated with customers to design and implement self-service solutions, achieving a 15% revenue increase. Prior to this, roles included Support Engineer positions at Tech Incentives and King Fahad National Library, where effective troubleshooting reduced reported issues by 35%. Currently, as a Professional Services Consultant at SEDCO since December 2020, Mohammad focuses on enhancing business applications and improving processes across departments. Additionally, Mohammad serves as a Business Analyst at Master Team, reflecting a commitment to leveraging technical expertise for business improvements. Mohammad holds a degree from Al-Balqa Applied University (BAU), completed in 2014.
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