Ajil Mathew has extensive experience in production support and operations engineering, beginning with a role as Senior L2 Production Support Engineer at _VOIS from May 2017 to February 2022, where responsibilities included managing day-to-day issues in rating, fraud management, and inter-carrier settlements, along with deployment and outage management. Following this, Ajil served as a Senior Bizops Engineer at Mastercard from February 2024 to September 2024, supporting the MDES application for digital payment credential management. Experience also includes working as a Software Engineer at Tech Mahindra from November 2014 to December 2016, focusing on production support and customer service management, and as a Software Test Engineer, designing test scenarios and managing test data. Educational qualifications include a Bachelor of Technology in Computer Science from Karunya University and a postgraduate diploma in business administration from Annamalai University.
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