Anuj Jain is a seasoned IT professional with over 12 years of experience specializing in Production Support within the financial services domain. They currently serve as a Senior BizOps Engineer at Mastercard and have held various leadership roles, including Authorized Officer at UBS, where they managed critical finance operations across APAC and EMEA regions. Anuj has extensive expertise in ITIL processes, incident and change management, and automation techniques aimed at service improvement. They possess strong technical skills in UNIX, SQL, Autosys, and Cloudera, complementing their adeptness in resolving production issues with analytical and problem-solving abilities. Anuj earned a Bachelor of Engineering in Computer Science from RGTU in 2011.
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