Ashutosh Rathi has accumulated extensive experience in IT support and operations, beginning as an Engineer Trainee at Cognizant in January 2014, where responsibilities included L0 support, ticket management, and documentation. Progressing to a Senior System Engineer, Ashutosh handled L1 production support for an investment management firm, overseeing batch jobs and ticket resolution while creating jobs and Perl scripts. As a Technical Lead, further responsibilities included L2 production support and automation through scripting. Since May 2021, Ashutosh has served as a Senior Bizops Engineer at Mastercard, focusing on maintaining the operational integrity of the Decision Management Platform. Ashutosh holds a Bachelor of Engineering in Information Technology from MGM's Jawaharlal Nehru Engineering College, completed in 2013.
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