Aurora Young is a Technical Program Manager and Scrum Master with over 10 years of experience in cross-functional environments, both nationally and internationally. Currently leading a team at Mastercard, Aurora applies Agile methodologies to ensure effective delivery of services while managing production issues and enhancements. Previously, Aurora held roles at Hewlett-Packard as a Global Configuration and Development Tool Leader and at Bank of America as a System Analyst, where they contributed to significant project implementations and improvements. Aurora's expertise encompasses problem, change, incident, and project management, with a strong focus on client satisfaction and effective communication strategies.
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