Constanza Miranda

Constanza Miranda is a Civil Industrial Engineer with a Master's degree in e-Business Management from the University of Warwick. With diverse experience spanning over a decade, Constanza has served in roles such as Project Intern at the Advanced Mining Technology Center, where project evaluation for photovoltaic initiatives was conducted. As a Business Analyst at Transbank, data analysis and marketing campaign evaluations were performed, while roles at Banco de la Nación Argentina and SIG involved operational risk analysis and demand forecasting, respectively. In recent positions, including CX and Strategy Leader at Claro Chile S.A. and Associate Manager Consultant at Mastercard, focus has been on enhancing customer journey, leading multidisciplinary teams, and implementing customer-centric projects. Other notable positions include Segment/Product Marketing Manager and Channels Project Manager at Transbank, emphasizing marketing automation and multi-channel strategy development.