Craig Williamson

Craig Williamson is an experienced professional in consumer support and analysis, currently serving as a Consumer Support Analyst II at Mastercard since July 2021. Prior roles include Real Time Analyst at eir Ireland and HCL Technologies, where Craig also held positions as a Webchat Co-Ordinator. Earlier experience features leadership as Team Leader (Webchat) at Firstsource Solutions Limited and customer service roles at Capita. Craig holds a Bachelor of Arts in Business, Management, Marketing, and Related Support Services from Dublin Business School and a Diploma in Higher Education in Web Page, Digital/Multimedia and Information Resources Design from Abertay University.