Dana S. is an accomplished executive with extensive experience in customer experience technology and digital transformation across various industries. Currently serving as Vice President at Mastercard, Dana has modernized a multimillion-dollar technology portfolio and spearheaded digital initiatives that significantly improved operational metrics. With a strong background in driving enterprise-wide transformations at CVS Health and UnitedHealth Group, Dana has consistently generated substantial financial value while enhancing customer engagement through innovative technologies such as Conversational AI and Robotic Process Automation. Additionally, Dana is a member of Chief, an organization focused on empowering women executives. Dana holds an MBA from The Tuck School of Business at Dartmouth, an MBA from London Business School, and a BS in Business and Global Studies from the University of Minnesota.
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