Daniel Hand

Daniel Hand has extensive experience in technical and risk management roles across multiple companies in the financial and technology sectors. Beginning as a Shipping Assistant and progressing to roles such as Risk Analyst and Technical Support at MSI Merchant Services Inc, Daniel developed expertise in chargeback analysis, technical escalations, and compliance with security audits. At EverythingBenefits, Daniel served as Lead Systems Analyst and Business Systems Analyst, focusing on system functionality, advanced issue resolution, and HRIS platform integrations. Daniel further advanced career at Mastercard as Manager of Product Development and Director of Product Operations. Previous positions also include Senior Technical Support at Payscout and a Client Services Specialist at Data Reduction Systems, reflecting a strong background in client support, technical troubleshooting, and project management.