David Trejo is an IT professional with 10 years of experience in B2B technical support and leadership roles. Currently, as a Technical Support Manager at Mastercard, they lead operations and technical support teams for the Arcus real-time payments network in Mexico. Previously, David held positions including Senior Operations Manager at Arcus, where they coordinated customer success teams, and spent time as a tech support analyst at Fleet Complete and in various helpdesk roles. Their early experiences include working in customer support at BBVABANCOMER and Telvista, where they assisted customers with online banking and money transfers.
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