Donna Walters is a senior business strategist with extensive experience in banking operations and strategic leadership. Currently serving as the Director of Business Development at Mastercard, they lead initiatives that drive operational excellence and customer-centric innovation across the Caribbean. Previously, as a Director at RBC, Donna steered cross-country teams to achieve significant revenue growth and process improvements. With certifications in Project Management and Data Analytics, Donna is dedicated to fostering a culture of innovation while mentoring others within the financial services industry. Donna earned a BBA in Banking and Finance from the University of Technology, Jamaica, and is pursuing an MBA at The University of the West Indies.
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