Jamie Canup is currently the Lead - B2B Vendor Management Service Director, where they provide operational expertise and support to enhance customer satisfaction. With prior experience as a Customer Technical Services Analyst II at Mastercard, Jamie managed daily workflows of support inquiries while collaborating with various departments. They also served as a Claim and Fraud Investigator at South Seas Data, investigating non-payment claims and assisting with escalated dispute resolutions. Jamie began their career in customer service at Western Union, developing foundational skills in communication and department liaison work.
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