Jed Weiss is a seasoned professional with extensive experience in customer support and technical management. Currently serving as the Technical Support Regional Manager at Mastercard since September 2022, Weiss previously held roles including Customer Solutions Team Lead at Zencity and Marketplace Integrity Team Leader at Fiverr. Notably, Weiss managed a team of 40 customer support representatives at Juno Inc., where responsibilities included developing customer support operations and overseeing a Tier 2 technical support team. Earlier career experience includes business development at AXA US and military training as an Elite Forces Trainer in the Counter Terrorist Unit of the Israel Defense Forces. Weiss holds a Bachelor's degree in Liberal Arts from Excelsior University and has undertaken additional management and technical courses.
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