Jim Douros is currently the VP and Team Lead of Account Management at Mastercard, where they oversee customer relationship management for Canada’s largest issuing customers. Prior to this role, Jim served as VP Account Management at Mastercard from 2005 to 2012, focusing on the growth of customer payments businesses. Earlier in their career, they worked as a National Account Manager at Davis + Henderson from 2000 to 2005, managing relationships across various financial services sectors.
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