Joe Parker

Joe Parker is an experienced executive with a strong background in customer experience and product management at Mastercard since July 2002, currently serving as Vice President of Customer Experience. Joe Parker leads teams in creating seamless collaboration among cross-functional departments to enhance customer care and product features. Previous roles include Vice President of Product Management, where Joe Parker developed customer care product visions and strategic roadmaps, and Vice President of Customer Care, overseeing global B2B service models. Joe Parker's earlier career involved various positions in software engineering and customer success, contributing to a comprehensive understanding of technology and customer needs. Joe Parker holds a Bachelor of Science degree in Computer Information Systems from the University of Central Missouri.