John McNally

John McNally possesses extensive experience in voice operations and project management across various organizations. At Citigroup, John served as Voice Manager, overseeing operations at multiple sites. Subsequent roles included Senior Project Manager positions at ActiveHealth Management and Scholastic, where John developed risk management initiatives and implemented project intake processes. John's tenure at Wolters Kluwer as Network Operations Program Manager involved providing leadership and ensuring adherence to project milestones. Additionally, as Voice Infrastructure Manager at Visiting Nurse Service of New York, John managed a significant voice infrastructure transformation. Currently, John holds the position of Lead Technical Program Manager at Mastercard, showcasing a robust background in technical program management and telephony solutions.