John Sullivan is an experienced user experience professional with a diverse background in UX research, strategy, and design. Beginning as a Graduate Research Assistant at the University of Missouri - Rolla, John progressed to roles such as Sr. UX Designer at Charter Communications and Sr. Usability Specialist at Brown Shoe Company, where responsibilities included improving user experiences for various platforms. Subsequent positions include Lead User Experience Researcher at iMuto Software Solutions, UX Strategist at Edward Jones, and Sr. User Experience Consultant at Perficient, focusing on full life cycle user experience activities. Current roles at Mastercard encompass User Experience Research Manager, following a tenure as Product Manager. Educational credentials include a BS in Management Systems and an MS in Information Science & Technology from Missouri University of Science and Technology.
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