Khaled Osman is a Manager in Technology Account Management at Mastercard, with a rich background in Banking, Mobile Payments, and Digital Wallets. They have over 12 years of experience, including roles at Mastercard and Vodafone Egypt, focusing on credit risk, customer relations, and technical services. Khaled holds a Licentiate of Arts in Sociology from Ain Shams University and is currently pursuing a Master’s degree in the same field. Their skills encompass business support systems, customer service, sales, and team management, contributing to a proven track record in enhancing customer experiences and operational efficiencies.
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