Matt Roy is a Senior BizOps Engineer at Mastercard since March 2022, providing operational support for over 12 products, leading automation efforts, and mentoring junior team members. Previous experience includes roles as a System Engineer at CompassMSP, managing IT operations, and as a Technical Associate at Southern Illinois University, specializing in network support and service deployment. Additional roles included Computer Technician at JK Computer Solutions, where Matt Roy developed customer solutions and managed enterprise systems, and Information Technology Generalist at Nu Bowl Lanes, focusing on website management and digital systems development. Matt Roy holds a Bachelor's degree in Information Technology from Southern Illinois University and an Associate of Science from Rend Lake College.
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