Michael Krumwiede has extensive experience in fraud investigation and customer service, having worked as a Customer Service Representative at Aston Carter and as a Fraud Representative at Mastercard. At Aston Carter, Michael investigated potential fraud cases, gathered and analyzed customer data, and updated internal systems related to new fraudulent schemes. In the role at Mastercard, Michael served as a Consumer Support Analyst II, focusing on investigating suspected fraudulent activities, tracing money trails, analyzing documents, and providing training on fraud detection and prevention best practices. Michael is currently pursuing a Bachelor of Business Administration at the University of Missouri-Saint Louis, having previously earned an Associate's degree in Business Administration and Management from St. Charles Community College.
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