Michelle Kwok is an Associate Vice President in Digital Payments and Labs at Mastercard, where they focus on risk analysis and business case development for international payment solutions. Prior to this role, Michelle held various positions in hospitality, including Housekeeping Supervisor and In-Room-Dining Leader at Montage Hotels & Resorts, where they managed large teams and enhanced guest services. Michelle also served as Associate Vice President on the Singapore Account Team at Mastercard, leading digital cashless initiatives and stakeholder management. They graduated with a Bachelor of International Business from University Centre Cesar Ritz and earned an MBA from IE Business School and Singapore Management University.
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