Michelle Schaefer is a motivated Technical Product Manager with a strong background in IT and business, demonstrating a track record of quickly mastering tasks and advancing in their career. With over ten years of experience in the IT sector, Michelle has transitioned to roles that focus on understanding complex customer problems and developing technical solutions that contribute to the success of IT organizations. Currently, Michelle serves as Lead Product Manager - Technical at Mastercard and is pursuing an AAS in Computer Science from St. Charles Community College. Previously, they held various positions, including Cargo Claims Manager and Project Manager - IT, showcasing their ability to communicate effectively across different levels and translate technical concepts into business terms.
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