Niall O'Kelly is a Lead Customer Technical Services Analyst at Mastercard, where they guide customers through complex technical challenges while delivering exceptional support. Previously, Niall served as a Partnerships Account Manager at Strikepay and has held various roles at Mastercard, including Senior Customer Technical Services Analyst and Technical Customer Services Analyst II. Niall holds a Bachelor's degree in Film & Digital Media from the Institute of Technology, Tallaght, and a Diploma in Digital Marketing from the Digital Marketing Institute. With a commitment to service excellence, Niall utilizes strategic communication and customer advocacy to drive effective solutions.
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