Patrick F. is the Director of Software Engineering for Global Customer Care CX Tech at Mastercard, where they lead multiple departments within IT/Product. With over 20 years of experience in technology, Patrick has a passion for building effective teams and mentoring others in their professional growth. They have previously held leadership positions at companies such as Pathfinder Health Innovations and Smart Freight Solutions, overseeing software development and IT infrastructure. Patrick is a certified Microsoft Professional and Certified Scrum Master, and they actively work on modernization projects utilizing Azure serverless architecture. They hold degrees in Business Administration and Web Design from Benedictine College and Kansas City Community College.
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