Richard Rae is an experienced professional in service delivery management with a comprehensive background in the digital and financial sectors. Richard's career began at HSBC as a Senior Programmer from 2000 to 2007. Richard transitioned to Razorfish UK Ltd. from 2011 to 2014, holding multiple titles including Service Manager and Service Desk Team Leader. Richard served as Service Delivery Manager at DigitasLBi from February 2015 to November 2017 before joining Mastercard in November 2017, where responsibilities included Service Delivery Manager and Lead Business Analyst until November 2023. Richard holds a degree in Chemical Engineering and Fuel Technology from Sheffield University and has furthered professional development with multiple ITIL certifications through ISEB.
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