Rupesh is an experienced IT professional currently serving as a Senior Consultant at MasterCard, where they oversee ITSM processes for Network Operations and Engineering. They have previously worked with IBM and Tech Mahindra, specializing in IT Service Management and Change Management while collaborating with top clients including Amazon and British Telecom. Rupesh holds a Master of Technology in Power System Engineering from NIT Hyderabad and has a rich background in Agile and DevOps methodologies, along with proficiency in various IT tools. Prior to their role at MasterCard, Rupesh was an Assistant Professor at the College of Engineering and Technology.
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