Serah Jacob

Serah Jacob is the Director of Global Product Management at Mastercard, specializing in the growth and optimization of Travel and Expense partners. Their career at Mastercard began in the Advisors group, where they engaged in Strategy & Transformation consulting for clients such as Goldman Sachs and PayPal. Prior to this, Serah worked at Bond Brand Loyalty, focusing on loyalty strategy and consulting for major brands like McDonald's and Sephora. They hold a Master's degree in Marketing, an MBA from the University of Toronto, and are PMP certified, with ongoing studies in Biological and Biomedical Sciences at the University of Alberta.