Shauna Conover is a passionate and detail-oriented professional with over 20 years of experience in the financial services and technology industry, specializing in project management and card services for the last four years. With a diverse background that includes roles in onboarding implementations, Shauna has successfully managed multi-functional projects and provided superior customer service to both internal and external clients. Currently serving as a Senior Program Manager at Mastercard, Shauna leverages extensive knowledge and innovative thinking to develop effective solutions and improve business processes. Prior to this, they held various positions at esteemed firms such as Enterprise Bank & Trust and FIS Global Management Services, gaining expertise in customer onboarding and program management.
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