Shelly Morrison is a Principal Product Success Customer Experience and Engagement Analyst at Mastercard, where they leverage significant experience in supporting global customers in the digital payments industry. Prior roles include Director positions focusing on product solution design and B2B customer service product management, driving strategic improvements and automation in customer servicing tools. Shelly holds a Bachelor of Science in Business Administration with a specialization in International Business from Southern Illinois University Edwardsville. With a proactive approach and a strong analytical mindset, they consistently achieve high-quality results and innovate processes to enhance customer satisfaction.
Location
Ireland
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