Simon Cook

Simon Cook is the Account Optimisation Director at Mastercard, bringing over 20 years of experience across various challenging roles. Previously, they served as a Customer Relationship Manager at MBNA, where they developed critical relationships with payment partners and achieved significant cost savings and incremental retail transactions. Simon's career includes roles at Bank of America, focusing on project management and operations in Spain, and leading significant enhancements to call center strategies. They hold a Higher National Diploma in Land Administration from Sheffield Polytechnic and a BTEC in Business Studies from Chester College of FE.