Simone Pisano

Senior Customer Success Analyst

Simone Pisano possesses a diverse background in business analysis, finance, and customer success, with a notable trajectory across several reputable organizations. Starting with roles in finance as an intern at Pfizer and SITA, experience expanded into IT support and business analysis at NonStop Recruitment and NEORIS, where Simone contributed to logistics tool deployment and training documentation creation. Currently serving as a Senior Customer Success Analyst at Mastercard, responsibilities include analyzing customer success metrics, optimizing data presentation, and driving customer satisfaction strategies. Additional experience includes a Reporting Analyst position at eBay, focusing on key metrics and analytics for MarTech programs. Academic credentials include a Master’s in Quantitative Economic Analysis from Vysoká škola ekonomická v Praze and a Bachelor's in Finance and Economics from Università degli Studi di Cagliari.

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