Stefan L. is an experienced Director of Business Process Improvement at Mastercard, specializing in enhancing business processes and optimizing project management tools. They previously held roles as Leader of Customer Implementation Services and Director of Global Customer Delivery Integration, wherein they led global teams to streamline implementation processes and develop training materials for clients. Stefan possesses strong analytical skills and expertise in diverse technical platforms, having graduated with a degree in Electrical & Electronic Engineering from The University of Manchester. They have a proven track record in the information technology and payment services industry, focusing on improving customer experiences and driving operational efficiencies.
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