Stephen Paulos

Stephen Paulos is a strategic leader currently serving as the Director of Product Management for Global SME Loyalty at Mastercard. With fifteen years of experience in product management, user experience, and customer engagement, Stephen has consistently delivered data-driven strategies that enhance product differentiation in the market. Previously, at Wells Fargo, Stephen held roles including Vice President and Executive Director, where they managed product strategies for the Wells Fargo Rewards program and led a high-performing team to create innovative loyalty experiences. Stephen's career also includes impactful positions at American Express and DialAmerica Marketing, where they developed marketing programs and drove demand generation strategies. They hold a BA in Communication with a minor in Information Technology from Monmouth University.