Joanna Niewiadomska

Principal Solutions Engineer at MasterClass

Joanna Niewiadomska has a diverse work experience in the technology and online learning industry. Joanna started their career at D2L in 2016 as an Inside Solutions Engineer, responsible for managing RFP workloads and customizing the prospect sandbox experience. In 2017, they transitioned to the role of Solutions Engineer, where they gained expertise in product demonstrations and crafting strategic RFP responses. Joanna remained in this role until 2021.

In 2021, Joanna joined SurveyMonkey as a Solutions Engineer II, where they focused on removing technical barriers to new sales and providing tailored solutions to meet client requirements. Joanna worked in this role until 2023.

In 2023, Joanna joined MasterClass as the Principal Solutions Engineer, becoming the first SE at the company. In this role, Joanna is dedicated to delivering top-tier technical expertise, ensuring seamless integration of solutions, and driving the success of clients.

Overall, Joanna's work experience showcases their skills in technical consulting, solution customization, and providing innovative solutions to optimize business operations in the online learning industry.

Joanna Niewiadomska has a Bachelor of Arts (B.A.H) degree in Classical and Ancient Studies from the University of Guelph. In addition to their degree, they have obtained several certifications, including being an iOS Service Technician and an Apple Product Professional from Apple, both achieved in 2014. Joanna also holds a TICO certification from the Travel Industry Council of Ontario, obtained in 2009.

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