Stephanie Mohr is an accomplished professional with extensive experience in customer support and success roles across various industries. Currently serving as Senior Director of Member Support at MasterClass since August 2020, Stephanie previously held the position of Director of Member Support at the same company. Prior experience includes leadership roles such as Head of Customer Success at Modsy and Sr. Manager of Customer Care at Tesla. Additionally, Stephanie worked at SolarCity in various capacities, ultimately serving as Director of Customer Care. Early career experience includes a team lead role in customer care and positions in customer service at Ziryab Mediterranean Restaurant and Twin Capital Mortgage. Stephanie holds a BS in International Business from San Francisco State University and a BA in Spanish from Sonoma State University, complemented by studies at Universidad Autónoma de Madrid.
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