Scott Biddlecombe

Scott Biddlecombe is an experienced professional in customer success and technical account management, currently serving as a Customer Success Manager at MasterControl since June 2012. Scott has held multiple roles at MasterControl, including Senior Professional Services Consultant and Professional Services Consultant, focusing on customer implementation and ensuring the effective use of quality and compliance software solutions. Prior to this, Scott worked at Bayer as an IT Helpdesk Analyst, providing support to a large user base, and at Cobalt Telephone Technologies as an Operations Analyst, where responsibilities included maintaining a bespoke live system. Scott’s career began at Foundation IT as a Helpdesk Coordinator, where Scott managed support requests and resolved technical issues. Scott holds a background in IT support and customer service, complemented by education from Newbury College.