Mastermind Toys
Robin Mueller has extensive experience in retail management and customer service, currently serving as Assistant Store Manager at Mastermind Toys since October 2020. Prior to this role, Robin held the position of Customer Experience Manager at Indigo from July 2018 to October 2020 and worked as Customer Service Manager at Bed Bath & Beyond between July 2014 and July 2017. Additional experience includes the role of Customer Experience Manager at Michaels Stores, Inc. from April 2005 to July 2014, Customer Service/Administration Coordinator at Winners from January 2003 to December 2004, and Store Manager at Smart Set from May 2001 to November 2002. Robin began a career in retail as Store Manager at Cotton Ginny from July 1987 to March 2001.
Mastermind Toys
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Mastermind began in 1984 as a 300-square-foot shop in Toronto that sold educational software for home computers. Now with 68 stores coast-to-coast and a wonder-filled website, Mastermind Toys is the nation’s largest specialty toy and children’s book retailer. We’re a place where curiosity guides kids—and kids-at-heart—to new discoveries around every corner. As Canada’s Authority on Play, we take play very seriously because we believe that “Play is Kids’ Work.” Our curators are industry-leading merchants who follow our “Why Kids Play” Model to select products based on age and learning stage and lead thinking on development, education, and play patterns in the industry. At Mastermind Toys, we are proud to represent the cultural values that have guided us throughout our almost 40-year Canadian heritage. We value: Customer obsession: we’re curious about why kids play Action: we think bold and act fast Performance: we play to win together Inclusivity: we want to create a space for all to play Having fun: we believe everyone should embrace their kid- at-heart. In 2021, we won the Omni Channel Award at Retail Council of Canada's Excellence in Retailing Awards for our digital transformation and in 2022, we were named a winner of Canada's Best Managed Companies and won the Retail Marketing Award at the Excellence in Retailing Awards.