Vandana K.

Vandana K. has a diverse work experience spanning across various roles and industries.

Vandana currently serves as an Independent Consultant and Director of Sales at Matchbook AI since February 2023.

Prior to that, they worked as a Senior Manager of Client Relations at Beyond Codes Inc. from July 2022, where they were responsible for managing client relationships.

From July 2020 to June 2022, Vandana served as a Team Manager of CS Operations at Amazon. Their role involved leading and developing a team of associates, ensuring overall performance management, and driving continuous improvement initiatives.

Before joining Amazon, they held multiple roles at Beyond Codes Inc. from January 2013 to June 2020. These roles included Sr. Manager of Sales, Account Manager, and Sr. Business Development Executive.

In 2017, Vandana worked as an Onsite Consultant at eTouch Systems, where they provided consulting services.

Vandana also gained experience at Dell as an Advanced Resolution Expert from July 2007 to October 2011. Their responsibilities included providing customer care and technical support services to US customers.

Vandana's early career includes roles at Wipro BPO, E2E Serwizol, and Triad Outsourcing Solutions Pvt. Ltd. At Wipro BPO, they worked as an Associate, providing customer care and technical support services. At E2E Serwizol, they worked as a CCE, handling customer care services for Tata Telecommunication. At Triad Outsourcing Solutions Pvt. Ltd, they served as a Team Leader, specializing in credit cards for HSBC Bank.

Overall, Vandana K. has a wealth of experience in sales, client relations, team management, customer care, and technical support across various industries.

Vandana K. began their education in 1989 at St. Xavier's Sr. Sec. School Chandigarh, where they completed their Matric degree in the field of Medical in 2001. Vandana then attended DAV Sr Sec School from 2001 to 2003, earning their 10+2 degree in Fine/Studio Arts, General. In 2003, Vandana pursued a Diploma in Interior Design at NIFD, Chandigarh, which they completed in 2005. Finally, Vandana attended Panjab University from 2005 to 2008, where they obtained a Bachelor of Arts (B.A.) degree in Public Administration.