Adrianne Rehm

Adrianne Rehm has a diverse work experience spanning over 20 years. Their most recent role is as a Senior Director of Customer Success/Account Management & Onboarding at Material Bank® since November 2022. Prior to that, they worked as a Member at Chief since March 2022.

In their previous positions, Adrianne held leadership roles in customer success and account management. At Quantum Metric from November 2021 to September 2022, they served as the Vice President of Account Management (Customer Success) & Customer Enablement. Adrianne managed a global team, achieved high growth revenue retention, expanded the team, and led various customer-oriented initiatives.

Before that, they were the Enterprise Director, Client Strategy at Attentive from November 2020 to November 2021, where they managed a team of customer success managers and drove strategic direction, renewal, and upsell within the Enterprise Division.

Adrianne also worked at Planview, Inc. as a National Account Director from November 2017 to March 2020, where they were responsible for upselling, cross-selling, renewal, and driving adoption for a portfolio of accounts.

Furthermore, they held several positions at ForeSee, including Senior Director of Client Services, Director of Client Services, Director of Customer Success, and Account Manager. Their achievements include surpassing upsell targets, exceeding renewal targets, and driving account health across the UK client base.

Earlier in their career, they worked in the Strategy & Learning team at GM R*Works - Interpublic Group, where they measured the effectiveness of General Motors' experiential events, promotions, and sponsorships.

Adrianne started their career as a Research Analyst at the Detroit Newspaper Agency and later became a CRM Analyst at Jacobson's Department Store. Adrianne also worked as a Traffic Coordinator at Starr Commonwealth.

Overall, Adrianne Rehm has a wealth of experience in customer success, account management, and leadership roles in various industries such as technology, retail, and advertising.

Adrianne Rehm attended Adrian College from 1996 to 2000, where they obtained a Bachelor's degree in Sociology with a focus on English and Journalism. In addition to their formal education, Adrianne has also obtained certifications in "Critical Thinking for Better Judgment and Decision-Making" and "Managing Virtual Teams" from LinkedIn, which were obtained in September 2020 and August 2020, respectively.