Rijesh Reshikesan is an experienced Information Technology Support Specialist with a background in resolving complex software and hardware issues related to Linux and Windows operating systems. Currently employed at MathWorks since August 2019, Rijesh excels in managing trouble ticket resolution using tools like ServiceNow and Cherwell. Prior to this role, Rijesh worked as an IT Support Specialist at Mouwasat Medical Services from September 2014 to May 2019, where responsibilities included providing base level IT support to non-technical personnel and managing call flows for technical support. Rijesh holds a Bachelor’s Degree in Electronics and Communications Engineering from Mahatma Gandhi University, earned between 2008 and 2012.
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