Kristine Joy Ang

Kristine Joy Ang has a diverse work experience spanning from 2005 to 2017. Kristine Joy started their career as a Quality Assurance Officer and Technical Trainer at 1and1 Internet Philippines Incorporated, where they trained and coached newly hired agents on web hosting modules. Kristine Joy also handled web hosting and email connectivity, troubleshooting, and monitored agent performance.

Kristine Joy then worked as a Technical Support Representative 2 at Convergys, where they provided technical support to customers. After that, they joined ePerformax Contact Centers & BPO as a Customer Service Representative, where they continued to provide customer support.

In 2012, Kristine worked as a Customer Service Representative at Dreamscape Networks Limited, where they answered customer inquiries about web hosting products and services. Kristine Joy also helped customers set up email clients and install content management systems.

Continuing their career, Kristine served as a Secretary/IT Administrator at Zooma Properties, where they listed properties for sale and rent, edited property pictures, and configured CISCO components for IP phone troubleshooting. Kristine Joy also handled PC, connectivity, and phone issues, troubleshoot problems with software and hardware, and maintained the website domain.

In 2015, Kristine became an IT Manager at Acres International Real Estate LLC, where they managed IT operations. Finally, they joined MATIC as an Operations Support Supervisor and later became a Sales Team Leader, showcasing their leadership skills.

Overall, Kristine Joy Ang's work experience demonstrates their expertise in customer service, technical support, training, and IT management.

Kristine Joy Ang completed their Diploma in Computer Science from the University of San Carlos from 1999 to 2003.