Michael Coulbourne

Michael Coulbourne has extensive experience in customer service and management, having held various positions at Mativ and McDonald's Corporation. Michael served as a Shift Manager at McDonald's from January 2004 to February 2006, ensuring efficient restaurant operations and high food and service standards. In the role of Customer Service Manager at Mativ, Michael is responsible for directing the Middletown, DE Customer Service Department and managing performance reporting. Prior positions at Mativ include International Customer Service Representative, where responsibilities included order processing and documentation, and Customer Service Supervisor, focusing on department coordination and evaluation. Michael is currently pursuing a degree in Business/Commerce General at Delaware Technical Community College since 2017.