Derrick Augustine, CCNA, is a skilled Network Engineer at Fulton County Schools since August 2015, with extensive experience in technical support and consulting roles. Derrick has worked as a Technical Consultant at MATRIX Resources since April 2012, and previously served in various technical support capacities at Cox Enterprises, where customer satisfaction and incident management were prioritized. An Endpoint Operations Technician at the American Cancer Society from February 2012 to October 2013, Derrick implemented onboarding processes for new employees. Prior experience includes serving as a Field Technician at eBryIT, Inc., and as a Configuration Technician at ProSys Information Systems, where Derrick built and maintained server and desktop infrastructure for Fortune 500 companies. Derrick holds a Cisco Certified Network Administrator degree from Pacific Institute of Technology and additional education from Atlanta Technical College.
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