James Heathcote

James Heathcote currently serves as Lead Software Developer at Mattioli Woods plc since February 2019, previously holding the position of Software Developer. Prior to this role, James was employed as a Development Engineer at Embark Group from January 2011 to February 2019, and earlier worked as a Service Desk Engineer at Hornbuckle from 2005 to January 2011. James has expertise in IT Service Desk support following the ITIL V3 Foundation framework, alongside strong skills in writing complex SQL queries, including derived tables and cross-database queries, as well as ASP.NET web application development utilizing VB for in-house requirements.