Merline Gonzalez is a skilled professional with extensive experience in digital merchandising and operations, primarily at Mattress Firm since September 2016. Currently serving as Digital Merchandising and Operations Manager, Merline is responsible for product analytics and developing actionable insights to enhance sales and customer engagement within the Mattress category. Previous roles include eCommerce Merchandising Analyst and Online Merchandising Specialist, where Merline coordinated marketing campaigns and managed product offerings. Early career experience includes brand ambassadorship at Telemundo Houston, reporting and web editing at El Gato Media Network, and various customer service and communication roles. Merline holds a Bachelor of Arts in Communications-Journalism from the University of Houston and a Certificate in Business Sales from The Stephen Stagner Sales Excellence Institute.
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