Tim Bowe

Vice President, Customer Care & Retention at Mattress Firm

Tim Bowe has a diverse professional background, ranging from serving in the US Army as a Sergeant to working as a Lead Associate at Booz Allen Hamilton. With experience in companies such as Sprint and Asurion, Tim eventually landed in roles with increasing responsibility at Husqvarna Group, where Tim held positions such as Vice President of Customer Care and Sr. Director of Customer Care & Service Corp. Currently, Tim holds the title of Vice President of Customer Care & Retention at Mattress Firm, where Tim is responsible for contact center operations and enhancing customer experience across the enterprise. Throughout their career, Tim has demonstrated expertise in customer care, service training, warranty claims, and strategic planning.

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