Felicia S. has a diverse work experience spanning various industries. Felicia began their career in 2008 as an Assistant Customer Service Manager at Kroger, where they effectively managed the front end department and ensured customer satisfaction. From 2015 to 2016, they worked as a Customer Service Ambassador at Kroger.
In 2016, Felicia joined Fortisa LLC. as a Customer Support Specialist and held the position until 2019. At Fortisa, they provided excellent customer support services.
Felicia's next role was as a Web Search Evaluator at Appen from 2014 to 2022. Felicia evaluated and analyzed online search results according to specific guidelines.
In 2022, Felicia joined Brain Technologies, Inc. as a Customer Support Associate. Felicia handled incoming tickets, responded to customer inquiries, and resolved issues professionally.
Currently, Felicia is working at Maven Clinic as a Care Support Rep, where they started in July 2022. Unfortunately, specific end dates for some roles are not provided. Throughout their career, Felicia has demonstrated strong interpersonal communication skills and a positive team-oriented attitude.
Felicia S. completed their education journey with a Bachelor's degree in Elementary Education and Teaching from Grand Canyon University, where they studied from 2018 to 2023. Prior to that, they pursued an Associate's degree in Health Sciences from Ultimate Medical Academy, attending from 2011 to 2016. In addition to these degrees, Felicia obtained a certification in "Working with Students with Special Educational Needs" from Alison - Empower Yourself in March 2022.
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